- Development
Date
10 September, 2023
Client
Benaka Gold Company
Category
Development
Location
Bengaluru, India
Benaka Gold Company is a renowned name in the gold buying industry, dedicated to providing a seamless and trustworthy gold buying experience for its valued customers. With a vision to expand its operations and ensure seamless experiences for both customers and employees, Benka Gold partnered with Ajavu Tech House to modernize its digital infrastructure.
Challenge & Solution
Benaka Gold Company encountered several key challenges that impacted their operations and growth. These included:
- Outdated Website & Landing Pages
- Inefficient Gold Purchase Process
- Employee & Executive Management
- Inadequate Customer Relationship Management (CRM)
- Limited Mobile Solutions for Onboarding
- Ineffective Customer-Facing App
Our Process
We provided comprehensive solutions to address Benaka Gold's challenges. These included a revamped website, an end-to-end ERP, integrated HRMS, a powerful CRM, a dedicated mobile onboarding app with KYC and e-Signature, and a user-friendly customer app.
Result Driven
Through our results-oriented strategy, Benaka Gold experienced significant improvements in areas such as:
- Increased Lead Capture and Conversion
- Optimized Gold Purchase Workflow
- Enhanced Workforce Management
- Unified Customer Data & Tracking
- Accelerated Onboarding & Compliance
- Improved Customer Satisfaction
